
Secret Recipe
Half of reviewers rate this place five stars, praising friendly staff like Masrita and Siti Aida, plus decent salads and cakes. But a quarter give it one or two stars citing slow service (waits up to 2 hours), stale or badly tasting cakes, and unprofessional staff - including one report of a supervisor scolding an employee in front of customers. Food inconsistency and order fulfilment are the main pain points.

