Puchong Cafe
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Ticco IOI Mall Puchong

Updated 2026-08-10 · 2,300 reviewed · 212 listed · Scored from 344 Google reviews · How we rank ›

4.4(344) 77 composite score See reviews on Google ✓ Google-verified
Bakery & Dessert CafeSpecialty Coffee
Ticco IOI Mall Puchong
Services
Bakery & Dessert Cafe, Specialty Coffee
Reviews
344

What recent reviews say

Ticco wins praise for carefully crafted swiss rolls with light, moist texture and desserts that balance richness without cloying sweetness. Their specialty coffee uses exclusive El Salvador beans, and the space feels polished and comfortable. But the experience splits: some customers face empty stock during promised batch times despite queueing, staff occasionally seem distracted or dismissive, and pricing (RM28-41 per roll, RM39+ for single drinks) frustrates those who find portions small or drinks poorly mixed. Small-batch baking keeps quality high but availability unpredictable.

Praised for
  • soft, fluffy swiss rolls
  • balanced, not overly sweet desserts
  • fresh quality and attention to detail
  • specialty coffee from El Salvador beans
  • aesthetic, comfortable ambience
Watch-outs
  • stock inconsistency and failed promised timing
  • high prices relative to portion size
  • inconsistent staff attentiveness and professionalism
  • poor drink quality and preparation
good-coffee-qualityfresh-pastriesinstagrammable-decorgreat-ambienceoverpricedinconsistent-qualityslow-service
Best for: Dessert lovers and coffee enthusiasts willing to visit during peak batch times for premium, balanced cakes.
Think twice if: Avoid if you expect predictable stock during stated batch times or prioritise value; prices run high for portion size.

Strengths

  • Specialty coffee from exclusive El Salvador beans
  • Signature swiss rolls: soft, balanced flavour, feeds 8-10 people per roll
  • Fresh small-batch baking throughout the day
  • Aesthetic, comfortable space

Worth knowing

  • Small-batch baking throughout day to maintain quality
  • Swiss rolls listed at RM28-RM35 per roll (feeds 8-10 people)
  • Cheesecakes from RM28
  • Staff member Zikri offers 30% discount after 9pm on tiramisu
  • Coffee uses exclusive El Salvador beans
  • Cakes sold unsliced; cutlery provided for self-portioning

What reviews say by service

Bakery & Dessert Cafe
Swiss rolls praised for soft texture and balanced sweetness; desserts feel fresh with attention to detail. But stock inconsistency during promised batch times frustrates customers.
Specialty Coffee
El Salvador beans yield smooth, aromatic coffee customers love. Weak spot: some report terrible taste and poor drink prep (unmixed chocolate powder, small cups, expensive water).

How it compares

  • Rated 4.4 against a 4.48 average across the 53 bakery & dessert cafe businesses listed here.
  • Has more Google reviews than 74% of the businesses in this directory.

How we scored this

How We Score
Star rating 60
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 75
Verification 0

Rating breakdown

5
268
4
21
3
10
2
11
1
34

Common questions

How big is one swiss roll?
One roll feeds 8-10 people and is served unsliced; cutlery provided for you to cut your own portion.
When are fresh batches ready?
Small batches come out throughout the day. Stock can sell out at promised times; check back later for fresh batches or ask staff about timing.
Is there a discount?
Staff member Zikri offers 30% off tiramisu after 9pm, bringing a RM38 tiramisu to about RM27.

Similar cafes nearby

Milk & Barley (IOI Mall Puchong)
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Milk & Barley (IOI Mall Puchong)

4.8(324)✓ Google-verified

Reviewers return repeatedly for the tarts and croissants, praising their flavour and quality. Staff are noted as friendly, and the straightforward food menu keeps customers coming back without complaint.

Bakery & Dessert CafeSpecialty Coffee
Coco Cafe @ Aeon IOI Mall
48 low data

Coco Cafe @ Aeon IOI Mall

3.0(5)

A budget cafe in the mall food court with uneven execution. Reviewers praise the low prices, relaxed space, and occasional decent coffee, but several report watery drinks and staff who seem disengaged. Limited review evidence overall.

Specialty Coffee
The Coffee Bean & Tea Leaf
72

The Coffee Bean & Tea Leaf

3.9(150)✓ Google-verified

Most recent visitors praise the coffee quality and notably friendly staff-regulars mention specific team members by name and credit them with making their experience memorable. The cafe feels relaxed and clean. A handful of complaints note the warm temperature and parking challenges at the mall, plus one reviewer found food and service below their expectations for the price point.

Specialty Coffee

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Last updated 2026-08-10