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The Coffee Bean & Tea Leaf

Updated 2026-08-10 · 2,300 reviewed · 212 listed · Scored from 150 Google reviews · How we rank ›

3.9(150) 72 composite score See reviews on Google ✓ Google-verified moderate
Specialty Coffee
The Coffee Bean & Tea Leaf
Price
moderate
Service
Specialty Coffee
Reviews
150

What recent reviews say

Most recent visitors praise the coffee quality and notably friendly staff-regulars mention specific team members by name and credit them with making their experience memorable. The cafe feels relaxed and clean. A handful of complaints note the warm temperature and parking challenges at the mall, plus one reviewer found food and service below their expectations for the price point.

Praised for
  • friendly and attentive staff
  • high-quality coffee
  • cozy and clean atmosphere
  • good food quality
  • consistent service across locations
Watch-outs
  • air-conditioning issues
  • parking difficulty at mall location
  • inconsistent food and service quality
good-coffee-qualityfriendly-staffcozy-atmosphereclean-restroomair-conditioning-issueslimited-parking
Best for: Coffee lovers seeking a relaxed cafe with attentive service
Think twice if: If parking is tight or you prefer a cooler climate, check conditions ahead of your visit

Strengths

  • quality specialty coffee and tea
  • known for staff friendliness and attentiveness
  • warm, cozy ambiance
  • consistent experience across outlets

Worth knowing

  • Staff named Aleeya, Zul, and Afif praised for going above standard service
  • Zul maintains consistent service standards across Bandar Puteri and Bandar Puchong Jaya outlets
  • Breakfast offering noted as strong by reviewers

What reviews say by service

Specialty Coffee
Rich, smooth coffee consistently praised for quality ingredients and perfect preparation

How it compares

  • Rated 3.9 against a 4.39 average across the 181 specialty coffee businesses listed here.
  • Has more Google reviews than 58% of the businesses in this directory.

How we scored this

How We Score
Star rating 32
Review volume 95
Review recency 100
Review sentiment 67
Profile completeness 100
Verification 30

Rating breakdown

5
88
4
18
3
10
2
8
1
26

Common questions

Which staff members have been highlighted for good service?
Aleeya, Zul, and Afif have been named by recent reviewers for friendly, attentive, and helpful service. Zul also maintains consistent standards across multiple outlets.
Does this outlet have air-conditioning?
Yes, but recent visitors noted it runs warm-you may want to arrive during cooler hours or check conditions on busy days.
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Last updated 2026-08-10