Reviewers return repeatedly for the tarts and croissants, praising their flavour and quality. Staff are noted as friendly, and the straightforward food menu keeps customers coming back without complaint.
A budget cafe in the mall food court with uneven execution. Reviewers praise the low prices, relaxed space, and occasional decent coffee, but several report watery drinks and staff who seem disengaged. Limited review evidence overall.
Ticco wins praise for carefully crafted swiss rolls with light, moist texture and desserts that balance richness without cloying sweetness. Their specialty coffee uses exclusive El Salvador beans, and the space feels polished and comfortable. But the experience splits: some customers face empty stock during promised batch times despite queueing, staff occasionally seem distracted or dismissive, and pricing (RM28-41 per roll, RM39+ for single drinks) frustrates those who find portions small or drinks poorly mixed. Small-batch baking keeps quality high but availability unpredictable.
Most visitors return for reliably balanced, well-made coffee and staff who remember names and go out of their way to help. The IOI Mall outlet stands apart for its barista skill, with Aida, Fatihah, and Syamimi earning repeated mentions for friendly, attentive service. Recent complaints reveal cracks: some orders arrive lukewarm or wrong, coffee occasionally tastes thin and under-extracted, and staff can turn sharp when boundaries are tested. Quality varies enough that a few reviewers suspect either training gaps or inconsistent recipe execution. Still, the positive weight is strong.
Last updated 2026-08-10
