Regulars prize the authentic Sarawak laksa and affordable breakfast here, with some praising genuinely warm hospitality. However, recent visits reveal sharp tension: the owner enforces strict table turnover and seating rules even when the cafe is mostly empty, and staff report disrespectful treatment from management. Service swings wildly between attentive and dismissive.
Two years of reviews paint a messy picture: coffee quality varies from decent to oversweetened, but cleanliness issues and staff rudeness dominate complaints. One standout barista, Tan, drew praise for genuine service, yet others reported dismissive attitudes and inconsistent hours that leave customers turned away near closing time.
Most visitors rave about Matcha, Coffee & Crumbs for its signature Japanese matcha lattes (Morihan brand praised for smoothness and lack of bitterness) and unexpectedly excellent coffee at fair prices, made to precise measurements. The owner stands out for personal engagement, patiently handling orders and sharing matcha-making knowledge with customers who linger. A few orders came out inconsistent or disappointing, and parking requires walking 50 metres from the Hero Supermarket lot. Atmosphere splits between busy service and quiet reading, with background music and small tables creating a welcoming, unhurried vibe that keeps people returning.
The coffee stands out for its balance and smoothness, brewed by staff who genuinely care about the experience. Reviewers consistently mention the calm interior, ample seating, and team members by name-Izral, Khairul, Arif-who go out of their way to make visits feel special. Service moves quickly most days, though one reviewer noted slower peak-hour waits. The space has hard surfaces that amplify noise when busy. A menu pricing issue surfaced but was resolved generously by a staff member. For specialty coffee seekers wanting quality drinks and a welcoming vibe, this branch delivers.
Last updated 2026-08-10
