Most visits here produce friction with staff who ignore customers or speak curtly, even during quiet periods. The few who praise the matcha taste note it's overshadowed by unfriendly interactions, missing supplies, and orders that sit unfinished for long stretches.
Product quality fluctuates: matcha drinks have impressed some, but milk tea is criticized as overly sweet, and stock gaps (milk, boba availability) force repeat trips to nothing. Professionalism lapses across multiple shifts suggests a staffing or culture issue rather than one bad day.
Two years of reviews paint a messy picture: coffee quality varies from decent to oversweetened, but cleanliness issues and staff rudeness dominate complaints. One standout barista, Tan, drew praise for genuine service, yet others reported dismissive attitudes and inconsistent hours that leave customers turned away near closing time.
Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Strong specialty coffee and standout barista service (notably Fadh) draw regulars, but the outlet struggles with basic upkeep and reliability. Staff vary sharply in friendliness and competence; order times occasionally miss their promise, and technical issues with promotion redemptions frustrate first-time buyers.
Last updated 2026-08-10
