Not enough recent reviews yet to synthesise a reliable sentiment read for this business.
Based on limited recent reviews, so treat this as low-confidence.
Cafe 96 draws steady crowds for its relaxed vibe, diverse coffee menu (Vietnamese, Hong Kong-style, specialty brews), and welcoming service. The food ranges well (French toast, roti bakar, noodles), portions are generous, and the jazzy atmosphere works equally well for solo work or group meetings, though one reviewer found a meal disappointing on their visit.
Most visits here produce friction with staff who ignore customers or speak curtly, even during quiet periods. The few who praise the matcha taste note it's overshadowed by unfriendly interactions, missing supplies, and orders that sit unfinished for long stretches. Product quality fluctuates: matcha drinks have impressed some, but milk tea is criticized as overly sweet, and stock gaps (milk, boba availability) force repeat trips to nothing. Professionalism lapses across multiple shifts suggests a staffing or culture issue rather than one bad day.
Two years of reviews paint a messy picture: coffee quality varies from decent to oversweetened, but cleanliness issues and staff rudeness dominate complaints. One standout barista, Tan, drew praise for genuine service, yet others reported dismissive attitudes and inconsistent hours that leave customers turned away near closing time.
Last updated 2026-08-10
