NANYANG CAFE 南洋冰室 IOI Mall Puchong Branch

Updated 2026-07-06 · 2,084 reviewed · 172 listed · Scored from 173 Google reviews · How we rank ›

3.7(173) 60 composite score See reviews on Google ✓ Verified

Specialty Coffee & Third Wave

NANYANG CAFE 南洋冰室 IOI Mall Puchong Branch

Service: Specialty Coffee & Third Wave
Reviews: 173

What recent reviews say

Food and drinks earn consistent praise when they arrive, but service is the sticking point. Reviewers wait 60+ minutes for meals at quiet times, and staff often cluster to chat rather than serve. Cleanliness issues (oily seats, dirty utensils) and careless packing for takeaway have frustrated recent visitors enough to call it quits.

Praised for

good food quality
excellent service (when present)
tasty drinks and tea
nice atmosphere

Watch-outs

staff inattentive and grouped together
very slow service even when not busy
long wait times (60+ minutes)
poor packing for delivery
dirty utensils and oily seats
relatively pricey for quality

friendly-staffslow-serviceoverpricedclean-restroomslong-wait-times

Best for: Customers who have time to wait and prioritize food quality over speed.

Think twice if: Expect long waits (60+ minutes) even during quiet periods; cleanliness and attentive service are hit-or-miss.

Strengths

quality food and drinks when served
Southeast Asian specialty menu
comfortable atmosphere

Worth knowing

Reviewers report 60+ minute wait times for meals listed at 30 minutes
delivery orders packed without proper wrapping, causing oil spillage in cars
dirty utensils and oily seats noted
staff observed standing together chatting instead of serving

How it compares

Rated 3.7 against a 4.37 average across the 139 specialty coffee & third wave businesses listed here.
Has more Google reviews than 54% of the businesses in this directory.

How we scored this

How We Score

Star rating 19

Review volume 97

Review recency 100

Review sentiment 43

Profile completeness 75

Verification 0

Rating breakdown

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