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Tealive | Bandar Puchong Jaya Shoplot

Updated 2026-08-10 · 2,300 reviewed · 212 listed · Scored from 95 Google reviews · How we rank ›

3.1(95) 53 composite score See reviews on Google ✓ Google-verified Publishes prices moderate
Study & Laptop-Friendly CafeSpecialty Coffee
Tealive | Bandar Puchong Jaya Shoplot
Price
moderate
Services
Study & Laptop-Friendly Cafe, Specialty Coffee
Reviews
95

What recent reviews say

This branch attracts people seeking a quiet spot to work or study, and the layout delivers: spacious tables, comfortable chairs, and minimal noise make it genuinely suitable for that. However, staff rudeness dominates the experience across years of reviews, with customers reporting raised voices, eye-rolling, and impatience from multiple team members. Drink consistency troubles buyers too - flavours vary wildly between this branch and others, orders arrive incomplete or wrong, and staff seem undertrained on preparation basics and how to use the POS system.

Praised for
  • quiet workspace for study
  • spacious and comfortable seating
  • pearl milk tea quality
  • ambient lighting and decor
Watch-outs
  • rude and impatient staff
  • inconsistent drink quality and taste
  • poor order accuracy
  • staff training and POS system issues
friendly-staffspacious-seatinginconsistent-qualityslow-service
Best for: people needing a quiet, comfortable workspace for study or meetings
Think twice if: staff attitudes unpredictable and rudeness common; drink quality inconsistent across visits

Strengths

  • quiet, spacious layout ideal for working
  • comfortable seating and setup
  • good for meetings or group study

Worth knowing

  • Staff member named Fara cited for rudeness in multiple reviews
  • Hojicha milk tea criticised for weak flavour and excess milk foam compared to other branches
  • Pearl milk tea noted as solid when ordered
  • Bang bang fresh milk made incorrectly with wrong ice quantity and missing boba syrup
  • Grab orders missing items without staff notification
  • POS system confusion when processing vouchers or promotions
  • Toilet cleanliness flagged as a concern

What reviews say by service

Study & Laptop-Friendly Cafe
quiet, spacious, comfortable for work but staff rudeness undermines the environment
Specialty Coffee
drink quality inconsistent; hojicha milk tea weak, flavours differ from other branches

How it compares

  • Rated 3.1 against a 4.36 average across the 65 study & laptop-friendly cafe businesses listed here.
  • Has more Google reviews than 49% of the businesses in this directory.

How we scored this

How We Score
Star rating 0
Review volume 86
Review recency 100
Review sentiment 37
Profile completeness 100
Verification 30

Rating breakdown

5
30
4
20
3
11
2
0
1
34

Common questions

Is this outlet good for studying or working?
Yes. The space is quiet, spacious, with comfortable chairs and tables. It's set up for long stays and meetings, though staff attitudes can vary.
Can I use Lazada vouchers here?
One reviewer reported the outlet refused to accept a Lazada Tealive voucher, though other Puchong branches accepted it. Check directly before visiting.
What day does the RM1.10 second cup promotion run?
Thursdays, according to their website.
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Last updated 2026-08-10