Puchong Cafe
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Empty Cup Coffee Roastery

Updated 2026-07-06 · 2,084 reviewed · 172 listed · Scored from 512 Google reviews · How we rank ›

4.3(512) 78 composite score See reviews on Google ✓ Verified
Pet-Friendly CafeSpecialty Coffee & Third WaveStudy & Laptop-FriendlyBrunch & All-Day BreakfastAesthetic & Themed Cafe
Empty Cup Coffee Roastery
Services
Pet-Friendly Cafe, Specialty Coffee & Third Wave, Study & Laptop-Friendly
Reviews
512

What recent reviews say

Most visits deliver strong coffee, friendly faces, and space to stay for hours. The specialty beans shine when Eugene or Alicia handle your order. But delivery times and restroom upkeep slip, and service attention varies widely depending on who's on shift.

Recent shift: Service consistency has declined slightly in recent months. Earlier reviews (6-9 months ago) consistently praised service and space. Recent reviews (2-4 weeks ago) flag poor service attention, unclean restrooms, and delivery packaging issues, suggesting operational slip.

Praised for
  • specialty coffee with latte art
  • spacious and comfortable workspace
  • friendly and knowledgeable staff (Eugene, Alicia mentioned)
  • good food quality and variety
  • fast WiFi and meeting-friendly
Watch-outs
  • packaging/taste issues with delivery orders
  • inconsistent service and inattentive staff
  • dirty restrooms
  • noisy staff behavior
great-coffeefriendly-staffcozy-ambianceinstagrammable-decorgreat-wificomfortable-seating
Best for: Remote workers and coffee enthusiasts seeking specialty beans and workspace in Puchong.
Think twice if: Service quality and restroom cleanliness are inconsistent; delivery orders show packaging taste issues.

Strengths

  • Single-origin coffee beans on display and roasted in-house
  • Latte art champion barista (Eugene)
  • Spacious layout suited to long stays and group meetings
  • Specialty beans and filter coffee options

Worth knowing

  • Barista Eugene: latte art champion, skilled milk frothing
  • Staff member Alicia: praised for good service
  • Single-origin coffee beans displayed by various roasters
  • Specialty items include grilled chicken salad, steamed breakfast, aglio aglio (RM25), mint mojito (RM11 vs RM14 normal)
  • Fast WiFi noted as suitable for remote work
  • Spacious layout on first floor of corner shoplot

What reviews say by service

Specialty Coffee & Third Wave
High-quality single-origin beans and skilled latte art when barista Eugene is present; delivery orders report packaging taste issues.
Study & Laptop-Friendly
Spacious layout, fast WiFi, and comfortable seating praised for work sessions and meetings.
Brunch & All-Day Breakfast
Healthy steamed breakfast options and fresh grilled items available alongside specialty coffee menu.
Aesthetic & Themed Cafe
Display of coffee bean bags and latte art create visual appeal for social media.
Pet-Friendly Cafe
No direct mentions in reviews; category assignment unclear from available data.

How it compares

  • Rated 4.3 against a 4.54 average across the 36 pet-friendly cafe businesses listed here.
  • Has more Google reviews than 81% of the businesses in this directory.

How we scored this

How We Score
Star rating 54
Review volume 100
Review recency 100
Review sentiment 64
Profile completeness 100
Verification 30

Rating breakdown

5
277
4
148
3
51
2
15
1
21

Common questions

Is there WiFi, and is it good enough to work on laptops?
Yes; reviewers describe fast WiFi suitable for remote work, meetings, and staying multiple hours.
Can I work here for a few hours without being rushed?
Yes; the cafe is spacious with tables for small and large groups, and reviewers report comfortable workspace. Reasonable expectation that you order food or beverage while staying.
Who should I ask for latte art?
Barista Eugene is noted for latte art skill; you can request fancy latte art from him when ordering.

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Last updated 2026-07-06